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How do I contact The Tack Seller?

Customer Services
+44 (0) 1923 266292 (9am - 5.30pm)
+44 (0) 7909 694947 (out of office hours)

Email
enquiries@thetackseller.co.uk

Mailing address
The Tack Seller Ltd.
Rowland House
215 London Road
Apsley
Hertfordshire
HP3 9SE


What if I can't see the size or colour I want?

Email us with your requirements and we will endeavour to order the product for you.


How quickly will my order be processed?

We make a customer service commitment to processing orders within 3 working days. In reality, we usually process and despatch the order the day it is received.


Why are saddles and riding hats not on sale?

It is neither practical nor responsible to sell saddles and riding hats over the internet as these items need specialist advice and fitting in order to ensure maximum comfort and safety for horse and rider.



How does The Tack Seller achieve these prices?

We are able to pass great savings on to you as we do not have the expense of a retail outlet. We still take our customer care policies and customer services as seriously as any traditional tack shop but with the convenience of being able to order and receive your goods from your own home.


Why buy from The Tack Seller?

- prompt service, goods usually despatched on day of order
- very competitive prices so you don't need to shop around
- free UK delivery on all orders over £25
- extremely high stock levels so no waiting for your goods to be delivered
- a wide range of high quality horse tack and equipment
- fast, friendly service
- we are happy to give advice on all aspects of horse care and tack
- no-quibble refund if you are not happy with your product


What is your returns policy?

If you are unhappy with your item, we will refund the full amount excluding delivery costs or exchange for a differnent size/colour if you prefer, providing the goods;

* have been purchased less than 14 days ago
* are unsoiled
* undamaged
* unused
* and have not been personalised or customised in any way

See our Terms and Conditions for full refund and exchange details.

Horse Care Guides
 
 
Customer Helpline
 

  01923 677033
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